Expert comms advice. On demand.
Built by people who do this every day.

Meet CommsBuddy – the AI comms assistant trained on practitioner knowledge, industry research, and over 20 years of real internal communications experience. No generic AI. No starting from scratch. Just expert guidance, when you need it.

Created by the team behind CommsKit™ – managed internal communications for large, distributed workforces.

Free to use. No signup required.

ASK BUDDY

"How do I reach frontline workers without an email?"

"How do I refresh our internal comms strategy?"

"How do I connect better with our employees"

CommsBuddy is an AI assistant for communication professionals. Responses may include errors or outdated information – always verify before use.
By using CommsBuddy, you agree to our Terms of Use and Privacy Policy

How does it work?

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ASK

Tell CommsBuddy what you're working on and what you need. It understands internal comms – you won't need to explain the basics.

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RECEIVE

Get practical, grounded guidance – drawn from curated research, industry frameworks, and CommsKit's practitioner knowledge base.

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EVOLVE

Every chat makes it a smarter and more more knowledgeable comms sidekick. How? We learn your needs and train Buddy to make it smarter.

ANOTHER PERK

Your conversations are saved between sessions – just click the dots in the top right to pick up where you left off. Your chats are private and never shared.

See some examples

Got a comms question, tight deadline, or a message that isn't landing? Just ask. CommsBuddy draws on practitioner knowledge and industry research – so you get grounded, practical answers, not generic AI output.

Q: How do I reach frontline workers who don’t read emails?

Q: How do I reach frontline workers who don’t read emails?

 
A: Reaching frontline workers who don't regularly check email requires a multi-channel approach that considers their work environment and communication preferences. Here are some strategies:
  1. Mobile Messaging
    Use SMS or messaging apps like WhatsApp to send important updates. These are more likely to be seen quickly.
  2. Digital Signage
    Install screens in common areas like break rooms or entrances to display real-time updates and important information.
  3. Supervisor Briefings
    Provide supervisors with short, clear huddle kits to share messages during team meetings or shift changes.
  4. Printed Materials
    Use posters or flyers in high-traffic areas to reinforce key messages, ensuring they're visually engaging and easy to read.
  5. Apps
    If feasible, develop a mobile app for company communications, allowing workers to access information on the go.
  6. Interactive Voice Response (IVR)
    Implement a system where workers can call a number to hear recorded updates.

Would you like more detailed examples or help crafting a specific communication plan? …

Q: What’s the best way to show leadership that comms is working?

Q: What’s the best way to show leadership that comms is working?

A: Demonstrating the effectiveness of communications to leadership involves using clear metrics and evidence to show how your efforts contribute to organisational goals. Here are some steps:

  1. Set Clear Objectives: Align your communication goals with business objectives, like improving employee engagement or reducing turnover.
  2. Use Relevant Metrics: Track metrics that matter to leadership, such as:
    • Reach and engagement rates (e.g., open rates, click-through rates)
    • Employee feedback and sentiment analysis
    • Behavioural outcomes (e.g., increased safety compliance, reduced absenteeism)
  3. Link to Business Outcomes: Show how communication efforts have impacted key business metrics, such as employee retention or productivity improvements.
  4. Gather Qualitative Feedback: Use employee surveys or focus groups to gather feedback on communication effectiveness and share success stories.
  5. Regular Reporting: Create concise, visual reports summarising communication activities and their impact, using dashboards if possible.
  6. Case Studies: Develop case studies highlighting specific campaigns or initiatives that had a significant impact.

Would you like help creating a report template or more advice on specific metrics to use?…

Q: How can I stop employees feeling overloaded with messages?

Q: How can I stop employees feeling overloaded with messages?

A: To prevent employees from feeling overwhelmed by messages, focus on streamlining communication and ensuring relevance. Here’s how:

  1. Audit and Consolidate Channels: Identify overlapping channels and consolidate where possible to reduce duplication.
  2. Prioritise Content: Clearly define what constitutes a must-see message and limit the volume of non-essential communications.
  3. Create a Content Calendar: Establish a rhythm for when and how often messages are sent, so employees know what to expect and when.
  4. Segment Audiences: Target messages to specific groups based on their roles and needs, ensuring relevance and reducing unnecessary information.
  5. Keep Messages Concise: Use clear, succinct language and highlight key points to make messages easier to digest.
  6. Gather Feedback: Regularly ask employees for feedback on communication preferences and adjust strategies accordingly.

Would you like me to expand on this and show the full framework for reducing message overload?

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Who is CommsBuddy for?

For the people who keep everyone connected.

CommsBuddy was built for:

  • Internal Comms Managers and Specialists
  • HR and People Experience leaders
  • Corporate Affairs and Brand Comms teams
  • Change and Engagement professionals
  • SHEQ and safety professionals who need messages to land with frontline teams

Whether you're planning a campaign, navigating a difficult message, or making the case for comms to leadership – CommsBuddy gives you a knowledgeable sounding board without the wait.

CommsBuddy is made by the team behind CommsKit™ – a managed internal communications system for large organisations with frontline and distributed workforces. If you're looking for structured, done-for-you communications support, commskit.io is a good place to start.

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What does CommsBuddy do?

Trained on practitioner knowledge.
Built for the realities of internal comms.

CommsBuddy can help you:

  • Draft communication plans, emails, and leadership messages.
  • Brainstorm campaign ideas and channel strategies.
  • Advise on reaching frontline, deskless, and mixed-access workforces.
  • Interpret engagement data and suggest practical next steps.
  • Turn comms theory into clear, actionable guidance.
  • Surface insights from curated industry research and thought leadership.

Unlike general-purpose AI tools, CommsBuddy understands the realities of internal comms – from manager cascades to safety messaging to frontline access challenges. You won't need to explain your world.

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Why professionals love CommsBuddy

Trained on real comms knowledge.
Not adapted from something else.

CommsBuddy draws from a curated blend of:

  • Independent research and peer-reviewed whitepapers
  • Practitioner frameworks from communication leaders
  • CommsKit's 20-plus years working with large, complex organisations across mining, energy, transport, manufacturing, and healthcare

When you chat to CommsBuddy, you're not starting from zero with a general AI tool. You're accessing a knowledge base built specifically for internal communications professionals.

And it improves with every conversation.

FAQ

Who created CommsBuddy?
Is it confidential?
Is CommsBuddy free to use?
Where does CommsBuddy get its knowledge?
CommsBuddy PRO – can I get my own?
Can I share feedback or feature suggestions?

Looking for something more structured?

CommsKit provides managed internal communications for large organisations with frontline and distributed workforces.

© CommsBuddy is made by CommsKit – internal communications for large workforces. By using this website you agree to our Terms of use. Errors and omissions excepted. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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